Checking in Returns

Interlibrary Loan materials are checked out in Millennium as well as ILLiad for patron use. In order to ensure both accounts are clear, each item must be checked in in both locations. Circulation staff should check in returned materials when they are brought back to the library, but sometimes things miss this step. To make sure all items are off patron accounts, returned items should be checked in in Millennium and then in ILLiad.

MTA Items

If the item was an MTA item, pull the letter out of the MTAs Sent file folder and write the return date on the front page. Then stick the letter in the MTAs Returned file folder. Proceed with the remaining check in steps.

Checking in Items in Millennium

  1. In the Millennium client, click “Check In” on the left sidebar.
    The location of the check in module in Millennium
  2. Enter the letter “b” into the bar code box in the check in module, then scan the item bar code or type the transaction number and hit enter.
    A screen capture showing how to input the barcode of an ILL item for check in
  3. Click “Yes” (or press the space bar) on the pop up window if all of the pieces are accounted for.
    An image of the pop up that appears in Millennium when you go to return an ILL item
  4. Repeat steps 2 and 3 for each item that is returned.
  5. When finished with checking in returns in Millennium, close the check in batch by hitting the “Close” button in the upper right corner.  This will ensure users aren’t accidentally in use by the system if another staff member needs to access their account in Millennium.
  6. Next, check the item in with ILLiad.

Checking in Items in ILLiad

  1. After checking in items in Millennium, open the ILLiad client.
  2. Click on the borrowing ribbon.
    The location of the borrowing ribbon in ILLiad
  3. Click on the “Check In” button.
    The location of the check in button for returns in ILLiad
  4. Scan the item bar code or type the transaction number and hit enter in the Transaction or ILL Number box.  Look in the notes field to see if any special shipping directions, such as “no jiffy bags” are given.  If there are special directions, write them on the band.  Repeat this step for all returns.
    The location of the input box in ILLiad check ins
  5. When all returns have been entered, click “Clear Processed” to change the OCLC status of the item.
    The location of the clear processed button in ILLiad
  6. Close the borrowing check in tab, and return to the borrowing ribbon.
  7. Click “Print Returns” to generate shipping labels.  A filter is in place so shipping labels for Kudzu and PASCAL libraries will not print.
    The location of the button that generates shipping label printing in ILLiad.
  8. Click “Cancel” on the pop up for printing return slips.
    The pop up that appears to print return slips
  9. Select the appropriate printer and click “Print” on the pop up for printing return labels.
    The pop up that appears to print return shipping labels
  10. Proceed to package the shipping.