Clemson University File Storage Options

The Clemson Computing and Information Technology (CCIT) organization provide students, faculty, and staff with a variety of file storage options for retaining and sharing institutional data. The options include file storage hosted at Clemson (U:/ and H:/ network drives) as well as storage provided by approved Cloud Vendors (Box, OneDrive, Google Drive).  The table below […]

VPN – Failed to load preferences error

VPN, CISCO AnyConnect, Failed to load preferences error message When attempting to open the VPN client, the following error messages may result: “Failed to load preferences,” or “The VPN client failed to launch the client user interface application.” It appears that there may be corrupt preference files.  If there is more than one user account […]

CCIT Remote Work Information

CCIT has developed guides for our students, faculty, and staff as a primer for technologies to help you succeed while working and studying remotely. Each page will provide an introduction to technologies relevant to you, explain why they are important, and provide resources for getting started with each. However, our most important piece of advice […]

How To: Connect to Clemson VPN

Some Clemson programs and systems require that a computer be located on campus to function properly. To get around this, Clemson has implemented a Virtual Private Network (VPN) for computers that are not on campus. Clemson’s VPN, called CUVPN, functions by routing all of the network traffic on the computer through a secure connection to campus. This makes the computer […]

Computer Name – How to Locate in Windows

To locate your Computer Name in windows Click the Windows Icon (located in the bottom left of the screen) Click the Gear icon (located towards the bottom of the left hand column) Click ‘System’ (top left option) Click ‘About’ (last option in left-hand list) The Device name is displayed under the “Device Specifications” section

New location for Cobian Backup

How to Update the backup location for Cobian Backup     Step 1: To access the Cobian software, you will need to double click on the system tray icon. This icon is located in the lower right corner of the screen, near the clock (see Img 1). After you have double clicked the system tray […]

Office365 Web Access

In any browser type At this point your browser will redirect to  This will happen when you hit the tab key to type your password in.  Once all the redirecting finishes it should end up at a Clemson University looking page that is Here you can type in your password and when […]

Turn Off 2-sided Printing (duplex) on Ricoh MP C2503/C5503

Click the Windows Button Type ‘Control Panel’ into the Search box in the Windows Menu Choose ‘View Devices and Printers’ under Hardware and Sound (if you are in Category Mode) or choose ‘Devices and Printers’ (if you are in either Large or small icon mode) Right click on the Ricoh MP C2503 / C5503 printer […]

Restart the Print Spooler

Click Start, type “Services.msc” (without the quotation marks) in the Search box and press Enter. Double-click “Printer Spooler” in the Services list. Click Stop and click OK. Click Start, type “%WINDIR%\system32\spool\printers” in the Start Search box and press Enter, delete all files in this folder. Click Start, type “Services.msc” (without the quotation marks) in the […]

Remote Desktop on or off campus

CCIT recently turned of their WINS server which is Windows Internet Name Service (WINS) is Microsoft’s implementation of NetBIOS Name Service (NBNS), a name server and service for NetBIOS computer names. Now that I am past the mumbo jumbo that you don’t care about what it does is computer name resolution across the network.  So…. […]